Legal

Terms & Conditions

The terms for using dmstechlabs.com and buying our software, services and brands.

Last updated 17 October 2026 DMS Techlabs

Who we are

This website, dmstechlabs.com, is run by DMS Techlabs ("we", "us"), 125/4, Cholambedu Road, Srinagar Colony, Thirumullaivoyal, Avadi, Chennai - 600 062, Tamil Nadu, India. You can reach us on +91 70127 35868 (phone and WhatsApp) or at dmsdiaan@gmail.com.

These terms apply when you use this website, sign up for or pay for one of our software products, or engage us for project work. By doing any of those, you agree to them.

What we offer

  • Software products — Salony, Cirquit, DocQ, RxIQ, Hexawall, TextHippo, ServiceSuite and Schedule Register, provided online as subscriptions or licences. Products marked beta or in development are offered only to customers we have agreed terms with in writing.
  • Project services — software design, engineering and operation, carried out under a written proposal or agreement for that project.
  • Our brands — Miska, anti-tarnish jewellery sold at miskafashion.com, is a brand of DMS Techlabs.

Buying from Miska? Orders placed on miskafashion.com are covered by Miska's own terms & conditions, refund & cancellation policy and shipping & delivery policy. Where they differ from this page for a Miska order, Miska's terms apply.

Prices and payment

  • All prices are in Indian Rupees (INR). The price, the billing period and any taxes that apply are shown or confirmed to you in writing before you pay.
  • You can pay by UPI, bank transfer or through our payment gateway partners. We do not see or store your card, UPI PIN or bank login.
  • Subscriptions are paid in advance for the billing period you choose. If you cancel or do not renew, access ends at the end of the period you have paid for.
  • Project work is invoiced as set out in the proposal or agreement for that project.

Your account

Keep your login secure — actions taken from your account are treated as yours. Give us accurate details and keep them up to date. If you run a business on our software, you are responsible for having the right to enter your own customers' data into it; we hold that data for you as described in our Privacy Policy.

Acceptable use

You agree not to:

  • use our products for anything unlawful, fraudulent or abusive;
  • send spam or unsolicited messages — WhatsApp messaging through our products must also follow Meta's WhatsApp Business policies;
  • try to break, probe or bypass the security of our systems, or overload them;
  • copy, resell, reverse-engineer or sub-license our software without our written permission.

Your data

The business records you put into our products remain yours. We use them only to provide the service, and we will give you an export on request. How we collect, use, store and delete personal data is set out in our Privacy Policy.

Availability and support

We work to keep our products available and secure, but we cannot promise they will never be interrupted — for example during maintenance or an outage at one of our infrastructure providers. Beta features are provided as they are, to help us improve them. Support is available by phone, WhatsApp and email.

Intellectual property

Our software, this website, and the names and logos of DMS TechLabs, its products and Miska belong to DMS Techlabs. A subscription gives you a non-exclusive, non-transferable right to use the product while your subscription is active. Ownership of work made for you in a project is set out in that project's agreement.

Cancellation, refunds and delivery

See our Refund & Cancellation Policy and our Shipping & Delivery Policy.

Suspension and ending the service

You can stop using a product at any time. We may suspend or close an account for non-payment or a serious breach of these terms, telling you first wherever we reasonably can, and we will give you a reasonable chance to export your data.

Liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid us for the product or service concerned in the 12 months before the claim, and we are not liable for indirect or consequential loss. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

Changes

We may update these terms. The version on this page on the day you pay is the one that applies to that payment, and we tell existing customers about material changes before they take effect.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the courts of Chennai, Tamil Nadu.

Contact

DMS Techlabs
125/4, Cholambedu Road,
Srinagar Colony, Thirumullaivoyal,
Avadi, Chennai - 600 062,
Tamil Nadu, India
Phone: +91 70127 35868 · WhatsApp: +91 70127 35868
Email: dmsdiaan@gmail.com

Complaints can also go to our Grievance Officer — details on the contact page.

Back to the site